Shipping is FREE on any regular item for any dollar amount sent to any Custom Truck Parts Store for Customer Pick-up.
All orders received before 4:00 PM will be shipped same day (Monday thru Friday)

Orders of $450.00 or more (taxes not included) will be shipped prepaid anywhere in Western Canada, with the exception of Ft. Nelson, Whitehorse, Yellowknife, Hay River and any Western Canada location classed as "outside normal shipping lanes". I.e. Bella Coola, BC

PREPAID SHIPMENT EXCEPTIONS:
The following items do not qualify for pre-paid shipping. Exceptions may be items that are bulky or over length and as a result have to be shipped as cubed or LTL Truck freight, such as truck caps, bumpers, running boards, hitches, fifth wheels, plastic bed liners, wood bed liners, fuel cells, tool boxes, and Roof top boxes, etc.

BACK ORDERS:
Back orders on prepaid orders will be shipped freight prepaid.
Back orders on collect orders will be shipped freight collect.

CLAIMS:
Custom Truck Parts is not responsible for damage incurred to product in transit, so please inspect every parcel and delivery carefully BEFORE accepting delivery from the carrier. Once you have accepted delivery from the carrier it is very difficult to file a claim. Your signature on the weigh bill indicates that you have inspected the goods, quantity and condition of delivery is okay!

US Shipping
US shipments are subject to actual shipping fees and are not eligible for free shipping promotions. Additionally all fees are the responsibility of the US buyer and are separate fees additional to the original shipping fee. Buyer should expect a bill from the shipping company for all duties, customs fee, etc.. It will be your responsibility to pay those fees to the shipping company upon receipt of the bill.

*US customers are responsible for all return shipping cost & associated fees.